Delivery & Return

When & where you want to

We deliver with DHL and GLS - affordable, fast and reliable in the whole of Europe

Fast and reliable delivery with DHL and GLS

Immediately available items, we deliver within 4-5 working days (Monday-Saturday) with our Premium shipping for orders made before 11:00 PM

Stock forwarding article we will deliver within 5-7 working days (Monday-Friday) with our forwarding agent BTG-free curb.

For your desired item for the current delivery time we will show you is always directly on the respective article . So you can see at a glance when you can expect delivery. Please create as a customer from the EU (=not from Germany) a customer account, so that you have the correct delivery costs can be calculated.

Please note:
The delivery can be delayed by one business day, if the time between order and delivery is a Sunday or public holiday.

 

Shipping costs and surcharges

Shipping charges and surcharges at a Glance
You pay per order and delivery address only a small shipping and handling fee for a package or freight delivery.

Our shipping charges and surcharges at a Glance:

Standard Delivery

Shipping costs

Package

9,90 €

Bulky goods shipment

for 01.06.2017

Freight forwarding

120,- € Austria

150,- € EU, including France, Italy

In individual cases, we reserve the right to credit reasons, the goods only after payment of a Deposit. After receipt of the order, we will coordinate this with you. Under certain circumstances, the Premium can not be adhered to-delivery.

   

Returns and right of withdrawal

Your statutory right of cancellation and warranty rights will remain of our voluntary warranty does not affect and shall continue to apply without restriction.

Returns from abroad are generally subject to a fee and go to the expense of the buyer.

Expiry and credit note for return: Please take in the event of a return, briefly, to contact us so that we can for the most favourable opportunity of returning to determine.